We recognize that in order to increase our business, our collision shop partners must grow their businesses. Our customers are busy and find it difficult to carefully develop and execute a marketing strategy. Norm's has assumed the lead role in providing our collision shop partners with the necessary tools and assistance to distinguish themselves from their competition. Because we study and understand the industry, we assist shop owners by helping them adapt and navigate through changing industry trends. Norm's meets these challenges through a variety of marketing channels, including custom websites, brochures and other print media, multimedia (Powerpoint and Flash demos, video production, etc.), technical training and seminars.